getUser

Retrieves a user's profile — name, photo, status and whether the account is a bot.

Request

method is "getUser".

Field	Type	Required	Description
`user_id`	String	Yes	The user or bot to look up.
`app_id`	String	Yes	The app the user belongs to.
`reference`	String	Optional	Your id for this request. Echoed back in the response.

Preconditions

Requirement	Why
`"Manage Users"` permission	Needed to read user profiles in the app.

Response

userDetails

Field	Type	Returned	Description
`method`	String	Yes	`"userDetails"`
`user`	User	Yes	The user record — `id`, `name`, `photo`, `is_bot`, `status`, `version`.
`app_id`	String	Yes	Echoed from the request.
`reference`	String	Optional	Echoed from the request.

SDKs

SDK	Call	Callback
Java	`api.getUser(userId, appId, reference);`	`onUserDetails(User user, String appId)`
JavaScript	`api.getUser(userId, appId, reference);`	`onUserDetails(user, appId)`
Python	`napi.get_user(user_id=user_id, app_id=app_id, reference=reference)`	`on_user_details(self, user, app_id)`

Example

Request

json
{
  "method": "getUser",
  "user_id": "90089584766094863",
  "app_id": "90090684293000559",
  "reference": "132456789"
}

java
api.getUser("90089584766094863", "90090684293000559", "132456789");

javascript
api.getUser("90089584766094863", "90090684293000559", "132456789");

python
napi.get_user(user_id="90089584766094863", app_id="90090684293000559", reference="132456789")

Response

json
{
  "method": "userDetails",
  "app_id": "90090684293000559",
  "reference": "132456789",
  "user": {
    "id": "90089584766094863",
    "name": "Jane Doe",
    "is_bot": false,
    "status": "",
    "version": "0F9o",
    "photo": {
      "id": "V_0F9o_90089584766094863_0_g0LwjLXs6x.jpg",
      "width": 256,
      "height": 256,
      "thumbnail": {
        "id": "V_0F9o_90089584766094863_0_g0LwjLXs6x.jpg.thumb.jpg",
        "width": 120,
        "height": 120
      }
    },
    "image": "/9j/4AAQSkZJRgABAQAASABIAAD…"
  }
}

💡 image is the profile photo inlined as base64 and can be very large. It is truncated above — prefer photo.id with the download endpoint if you only need the file.